Data Center Manager (Night), DCC Communities

About the role

Amazon Web Services is seeking a night-shift Data Center Manager to lead teams maintaining critical cloud infrastructure. You will oversee daily operations, develop technicians, coordinate hardware and network troubleshooting, and drive improvements in safety, reliability, and customer experience. This onsite leadership role includes managing operational metrics, directing outage response, and participating in an on-call rotation. Assignments may involve facilities under development, requiring travel or temporary work at established sites for training. Candidates should bring strong people management skills and experience supporting mission-critical environments. Logical access to the AWS GovCloud region requires U.S. citizenship effective February 24, 2026. Compensation includes a listed annual base salary of $78,300, with sign-on payments and restricted stock units.

What you'll do

• Lead, mentor, recruit, and train data center technicians and operations staff.
• Prioritize trouble tickets, hardware repairs, staffing schedules, and equipment logistics.
• Monitor operational KPIs and ensure compliance with safety standards and service commitments.
• Direct outage response and coordinate on-call coverage across the team.
• Improve workflows, document procedures, and sponsor automation and technical improvements.

What you'll bring

• At least 4 years of IT experience or a bachelor's degree in computer science, engineering, mathematics, or an equivalent field.
• At least 2 years of people management experience.
• At least 2 years of operations and on-call support experience in data centers or other mission-critical facilities.
• Availability for night shifts, on-call duties, travel between sites, and temporary assignments at alternative facilities.
• U.S. citizenship required for logical access to AWS GovCloud effective February 24, 2026.
• Hardware troubleshooting, technical writing, system management tools, and relevant IT certifications preferred.

Benefits

• Medical, dental, vision, and prescription coverage.
• 401(k) with employer matching.
• Paid time off and parental leave.
• Sign-on payments and restricted stock units.
• Employee assistance, mental health support, and life insurance.
• Mentorship, career development, and adoption and surrogacy reimbursement.