Restaurant Manager

About the role

Job DescriptionJob DescriptionMorrow Hospitality Group is a New Orleans-based collective of unique and highly-lauded restaurants, bars, and nightlife ventures that celebrates and elevates the rich culinary traditions of New Orleans.We invite you to join our family as we guide our guests on a memorable journey through flavor and culture.The ideal candidate will not only fulfill the technical needs of the role but also has the experience that proves a commitment to the industry and a passion for service. This is not just another job. Morrow Hospitality is not just another company.This is a full-time, on-site role for a Restaurant Manager located in New Orleans, LA. The Restaurant Manager oversees daily operations, including staffing, inventory management, and training. Additionally, the role involves effective communication with both staff and customers, as well as managing food and beverage services to maintain quality and consistency. The Restaurant Manager works in partnership with the General Manager and Executive Chef to ensure our guests enjoy an upscale dining experience and our team members are supported and equipped to provide quality and memorable service. ResponsibilitiesOversee interview, selection, and training of associatesConduct pre-shift meetings and continuous training for front-of-house staffCoach and mentor direct reports and subordinates dailyManage reservations and seating arrangementsEnsure smooth execution of menus and pricing structuresSupervise the cleanliness and upkeep of dining areas and restroomsRespond to guest comments and ensure proper handling of concernsProvide a great guest experience through leadership and exampleExecute end-of-shift paperwork and processesMake staff schedules in accordance with labor regulations and business needsWork with the General Manager to build and update systems and processesImplement and update policies and procedures as necessary QualificationsHigh School diploma or equivalent; Bachelor's degree in Hospitality Management, Business, or a related field is preferredAt least 3 years of proven leadership and management skills in a restaurant settingExperience in staff training and team managementSkills in customer satisfaction and customer serviceStrong background in restaurant operations and kitchen managementProficiency in POS systems, inventory management and cash handlingAbility to supervise and motivate a diverse team in a fast-paced environmentExceptional leadership, organizational and coaching abilitiesEffective communication and interpersonal skillsFamiliarity with health and safety regulationsAbility to handle guest concerns and ensure exceptional customer serviceFood Safety Manager CertificateResponsible Vendor PermitAbility to work in a fast-paced environment\nCompany DescriptionMorrow Hospitality was born from a passion for community, exceptional service, and world-class hospitality. What started as a single vision has grown into a dynamic collection of must-visit destinations, offering a fusion of elevated dining, vibrant nightlife, and unparalleled experiences that leave a lasting impact.Company DescriptionMorrow Hospitality was born from a passion for community, exceptional service, and world-class hospitality. What started as a single vision has grown into a dynamic collection of must-visit destinations, offering a fusion of elevated dining, vibrant nightlife, and unparalleled experiences that leave a lasting impact.