General Manager

About the role

Penn Station East Coast Subs is seeking a motivated Restaurant General Manager to lead daily operations in Jefferson County, Kentucky. This full-time, onsite role is ideal for an experienced restaurant professional who enjoys building strong teams, delivering friendly service, and supporting profitable operations. You will oversee food preparation, customer service, staffing, and restaurant cleanliness while ensuring compliance with health and safety standards and company procedures. Success requires a hands-on leadership style, strong interpersonal skills, and the ability to keep the team focused during busy service periods. The restaurant offers competitive pay, flexible scheduling, and meal discounts. Candidates must be at least 21 years old and legally authorized to work in the United States.

What you'll do

• Lead daily restaurant operations to deliver consistent food quality and customer service.
• Train, coach, and schedule team members to support efficient shifts.
• Monitor labor, inventory, and food costs to support profitability.
• Maintain a clean, safe restaurant and enforce food handling standards.
• Resolve customer concerns and ensure compliance with company policies.

What you'll bring

• Prior restaurant experience with demonstrated leadership or supervisory skills.
• Strong customer service, communication, and team-building abilities.
• Ability to manage priorities and lead effectively during busy shifts.
• Knowledge of restaurant sanitation, food safety, and operational procedures.
• At least 21 years old and legally authorized to work in the United States.
• Possess or obtain applicable documents and permits required by law.

Benefits

• Competitive pay based on experience.
• Flexible scheduling within restaurant operating needs.
• Employee meal discounts.
• Hands-on restaurant leadership experience and skill development.