Bilingual Medical Front Desk Receptionist

About the role

Fluent in English and Spanish (speaking, reading, and writing). Minimum of 1 year of medical front desk or medical receptionist experience preferred. Excellent customer service and communication skills. Strong computer skills and proficiency with Microsoft Office. Ability to multitask in a fast-paced environment. Professional appearance and positive attitude. Strong organizational skills and attention to detail. Reliable transportation and punctual attendance. Preferred Experience in a personal injury, chiropractic, orthopedic, or multidisciplinary medical office. Familiarity with Electronic Medical Records (EMR) systems. Experience verifying insurance benefits and handling Letters of Protection (LOPs). Knowledge of medical terminology.

What you'll do

• Welcome patients and visitors with professionalism and compassion.
• Answer multi-line phone system and direct calls appropriately.
• Schedule, confirm, and reschedule patient appointments.
• Register new patients and accurately enter patient information into the EMR system.
• Verify insurance information and personal injury claim details.
• Collect copays, balances, and other patient payments.
• Scan, upload, and maintain patient records.
• Communicate effectively with attorneys, insurance adjusters, employers, and referral sources as needed.
• Maintain patient confidentiality in accordance with HIPAA regulations.
• Coordinate with providers and clinical staff to ensure efficient patient flow.
• Keep the reception area clean, organized, and welcoming.
• Perform general administrative and clerical duties as assigned
• Employment Type: Full Time Salary: $15 - $18
• Hourly Bonus/Commission: No