Job Summary:

The role reports to the Underwriting Manager and operates in a competitive, fast-paced environment. The primary responsibility is to manage underwriting activities, ensuring policies are competitively priced, terms comply with internal guidelines, and business goals are met. This includes managing relationships with clients, intermediaries, and internal teams, as well as overseeing profitable insurance business operations. The position also involves ensuring compliance with reinsurance treaties, training and development of staff, preparing management reports, and supporting audits.

Key Responsibilities:

• Review and ensure competitive pricing and alignment with procedure manuals for insurance proposals.
• Maintain customer service benchmarks for underwriting and policy issuance.
• Accurately capture reinsurance treaties in the system for quotations and policies.
• Manage client and intermediary relationships, as well as internal department interactions.
• Ensure profitability of insurance business and adherence to budget.
• Meet monthly insurance renewal revenue targets.
• Provide leadership, set team goals, and support staff development.
• Assist in preparing management and board reports.
• Attend client meetings for renewals and service-related matters.
• Update and revise underwriting rating guides and procedures.
• Support audit compliance and recommendations.
• Manage software systems related to underwriting.
• Perform additional duties as assigned.

Key Performance Indicators:

• Underwriting profit
• Debtors and renewal ratios
• Operational efficiency and compliance
• Regulatory and company compliance

Qualifications & Experience:

• Relevant degree and professional insurance qualifications (ACII/AIIK).
• 5–7 years of experience in general (property) insurance and reinsurance.
• Strong ICT, organizational, and interpersonal skills.