Customer Service Representatives

About the role

Customer Service Representative Back Bay Staffing Group is seeking several Customer Service Representatives (CSR) for an Auburn, MA corporation. Start date: immediately. Where: Auburn, MA. Hours: Full-time, Monday through Friday 10:30AM - 7:00PM. Required: Must have high data entry scores with a 10 Key Calculator. Must be able to pass background check and drug screen. These CSRs are responsible for all telephone, email and chat account maintenance. The CSRs determine the accuracy of account information, and ensure all required information is provided for security. The CSRs enter information into the database, process payments, and assist patrons in understanding the corporation’s procedures regarding payment options, information changes, and violations enforcement. This responsibility includes ensuring the corporation’s patrons' service requirements are protected and accounted for in accordance with the corporation's standards of performance. Essential duties and responsibilities: Process telephone, email