Customer Service Representative (Hybrid)

About the role

Exciting Opportunity as a Customer Service Representative (Hybrid) at Swagelok Are you seeking a fulfilling career in customer service with a company that values your contributions? Swagelok is looking for a Customer Service Representative to join our team in La Vista, NE. This hybrid position offers the flexibility to work both in person and remotely after a three-month period, allowing for a balanced work-life schedule. Join us in providing exceptional service to our clients and making a difference in fluid system solutions. Daily Responsibilities: Process orders, quotes, and returns through our business system. Handle customer and sales associate inquiries via phone and email for orders and technical product information. Assist customers through the ordering process. Engage and collaborate with peers and management. Required Skills: Commitment to learning and innovating on the job. Collaboration with the team. Mechanical or technical aptitude. Personal initiative and drive to seek out tasks. Building trust with customers as a reliable source of expertise. Company Information: Swagelok Kansas City | Little Rock | Omaha | Quad Cities is an authorized sales and service center for Swagelok, specializing in high pressure fluid systems solutions. They offer high-quality products and custom solutions for industrial companies operating small-bore fluid systems across various applications. Services include problem diagnosis, solution design, and workforce training, ensuring clients receive expert support. Swagelok aims to simplify inventory and reduce complexity for clients with versatile products like the Swagelok 60 Series Valve and innovative tool cases. DEI Statement: Swagelok is committed to diversity, equity, and inclusion in the workplace, believing that a diverse team leads to innovative solutions and better outcomes for clients. EEO Statement: Swagelok is an equal opportunity employer, and all qualified applicants will receive consideration. Salary and Benefits: Minimum Salary: $33,900.00 Maximum Salary: $45,860.00 Benefits: Health Insurance, Life Insurance, Dental Insurance, Vision Insurance, 401(k), Medical Flexible Spending Account, Dependent Care Flexible Spending Account, Work From Home, Tuition Reimbursement, Health & Wellness Programs, Sick Leave, Holiday Pay, Paid Time Off, Short-Term Disability Employment Type: Full Time Years Experience: 1 - 3 years Salary: $17 - $23 Hourly Bonus/Commission: Yes